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IT Service Management ( ITSM) is a discipline for managing information technology (IT) systems, philosophically centered on the customer's perspective of IT's contribution to the business. ITSM stands in deliberate contrast to technology-centered approaches to IT management and business interaction.
Availability Management Best Practice Handbook: Building, Running and Managing Effective Availability Management - Ready to use supporting documents bringing ITIL Theory into Practice
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$49.95
Availability Management for IT Services Best Practice Handbook - proactively manage and maintain Service Levels to meet SLA expectations in Reliability, Maintainability, Serviceability, Resilience and Security - Ready to use bringing Theory into Action
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$49.95
BPM Business Process Management Best Practices Design, Streamline and Managing Guide - Lead with business processes that coordinate people, applications and services
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$24.95
CCENT Cisco Certified Entry Networking Technician Exam 640-822 ICND1 Certification Exam Preparation Course in a Book for Passing the CCENT Cisco Certi
William Manning
Our Price : $29.95
Category : Computing, Internet
Size : 172 KB
Print-ISBN :
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$29.95
CCNA Top Success Secrets and Best Practices: CCNA Experts Share The World’s Cisco Certified Network Associate Expert Greatest Tips
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$19.95
CompTIA A+ Exam Preparation Course in a Book for Passing the CompTIA A+ Certified Exam - The How To Pass on Your First Try Certification Study Guide
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$29.95
E-Book: Continual Service Improvement (ITIL V3, CSI) (Engelse Versie) .. (english version)
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$135.00
E-BOOK: Introduction to ITIL V3 Service Lifecycle (english version)
ISBN: 9780113310623
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$49.95
Enterprise Architecture Best Practice Handbook: Building, Running and Managing Effective Enterprise Architecture Programs - Ready to use supporting documents bringing Enterprise Architecture Theory into Practice
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$49.95
Getting Results: The Project Management with PRINCE2 and PMBOK Delivery Guide
Ivanka Menken
Our Price : $39.95
Category : Business, Finance
Size : 7467 KB
Print-ISBN : 9781742441429
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$39.95
How to Land a Top-Paying Education Administrators Job: Your Complete Guide to Opportunities, Resumes and Cover Letters, Interviews, Salaries.......
Brad Andrews
Our Price : $29.95
Category : Business, Finance
Size : 155 KB
Print-ISBN : 97819216
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$29.95
How to Land a Top-Paying Job With IT Consultants: Your Complete Guide to Opportunities, Resumes and Cover Letters, Interviews, Salaries, Promotions...
Brad Andrews
Our Price : $29.95
Category : Business, Finance
Size : 187 KB
Print-ISBN : 97819
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$29.95
ISO/IEC 20000 Certification and Implementation Guide - Standard Introduction, Tips for Successful ISO/IEC 20000 Certification, FAQs, Mapping Responsibilities, Terms, Definitions and ISO 20000 Acronyms - Second Edition
Ivanka Menken
Category : Comput
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$39.95
This Book Pack takes a look at how to make IT governance matter and function properly. The tools allow you to show governance on a page and align governance decisions with business strategy and metrics. Anyone who cares about good business performance sh
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$179.95
As an IT Consultant or Manager, you're expected to wear many hats... each one successfully! As you juggle the facets of your consulting and managerial role, it is essential to develop your business acumen. Without good business and administrative skills
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$199.00
IT Professional's Guide to Policies and Procedures - Solid, straightforward and effective Guide to IT Policies and Procedures - 103 sources for Better Written Policies and Procedures
Gerard Blokdijk / Ivanka Menken
Our Price : $59.95
Category : Co
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$59.95
IT Service Catalog Process Management Templates and Examples Workbook - The Service Catalog Planning, Implementation and Maintenance Guide - Second Edition
Gerard Blokdijk / Ivanka Menken
Our Price : $59.95
Category : Computing, Internet
Size : 73
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$59.95
Quite simply this is the best preparation program for the ITIL Foundation examination. You will have access to our online bank of over 130 ITIL Foundation level questions.
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$79.00
ITIL Practitioner Release and Control (IPRC) All-in-one Exam Guide and Certification Work book; CMDB and IT Service Management with Change Management, Release Management and Configuration Management, Second Edition
Gerard Blokdijk / Ivanka Menken
Our
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$49.95
ITIL Practitioner Release and Control (IPRC) Certification Work book; CMDB and IT Service Management with Change Management, Release Management and Configuration Management
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$49.95
ITIL Service Manager Exam Preparation Course in a Book for Passing the ITIL Service Managers V2 Exam - The How To Pass on Your First Try Certification Study Guide
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$89.00
ITIL V2 Agree and Define (IPAD) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPAD Complete Certification Kit
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$595.00
ITIL V2 Foundation Certification Exam Preparation Course in a Book for Passing the ITIL V2 Foundation Exam - The How To Pass on Your First Try Certification Study Guide
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$29.95
ITIL V2 Foundation Complete Certification Kit : Study Guide Book and Online Course
Ivanka Menken / Claire Engle
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$99.97
ITIL V2 Plan and Improve (IPPI) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPPI Complete Certification Kit
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$595.00
ITIL V2 Release and Control (IPRC) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPRC Complete Certification Kit, Second Edition
Gerard Blokdijk
Our Price : $595.00
Category : Education
Size : 1473 KB
Print
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$595.00
ITIL V2 Release and Control (IPRC) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPRC Complete Certification Kit
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$595.00
ITIL V2 Support and Restore (IPSR) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPSR Complete Certification Kit
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$595.00
ITIL V3 Foundation Bridge Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Bridge Exam - The How To Pass on Your First Try Certification Study Guide
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$29.95
ITIL V3 Foundation Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Exam - The How To Pass on Your First Try Certification Study Guide
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$29.95
ITIL V3 Foundation Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Exam - The How To Pass on Your First Try Certifi
Ivanka Menken
Our Price : $29.95
Category : Computing, Internet
Size : 2051 KB
Print-ISBN : 9
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$29.95
ITIL V3 Foundation Complete Certification Kit - Study Guide Book and Online Course
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$99.95
ITIL V3 Foundation Complete Certification Kit - 2009 Edition: Study Guide Book and Online Course
Ivanka Menken / Tim Malone / Claire Engle
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$99.95
ITIL V3 Implementation Quick Guide - The Art of Stress-Free IT Service Management
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$9.95
ITIL V3 Service Lifecycle Service Strategy (SS) Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Lifecycle SS Exam
Ivanka Menken
Our Price : $29.95
Category : Computing, Internet
Size : 614 KB
Print-ISBN : 9781921
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$29.95
ITIL V3 MALC - Managing Across the Lifecycle Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate MALC Complete
Ivanka Menken
Our Price : $595.00
Category : Computing, Internet
Size : 5985 KB
ISBN : 9781921573972
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$595.00
ITIL V3 MALC Managing Across the Lifecycle Certification Exam Preparation Course in a Book for Passing the ITIL V3 Managing Across the Lifecycle Exam
Ivanka Menken
Our Price : $29.95
Category : Computing, Internet
Size : 672 KB
Print-ISBN : 978
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$29.95
ITIL V3 Planning, Protection and Optimization (PPO) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate PPO Capability
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$595.00
ITIL V3 Release, Control and Validation (RCV) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate RCV
Gerard Blokdijk / Ivanka Menken / Tim Malone
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$595.00
ITIL V3 Service Capability OSA - Operational Support and Analysis of IT Services Best Practices Study and Implementation Guide
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$59.95
ITIL V3 Service Capability OSA Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Capability OSA Exam - The How To Pass on Your First Try Certification Study GuideITIL V3 Service Capability OSA Certification Exam Preparation C
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$29.95
ITIL V3 Service Capability PPO Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Capability PPO Exam - The How To Pass on Your First Try Certification Study Guide
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$29.95
ITIL V3 Service Capability PPO - Planning, Protection and Optimization of IT Services Best Practices Study and Implementation Guide
Ivanka Menken / Tim Malone / Gerard Blokdijk
Our Price : $59.95
Category : Computing, Internet
Size : 1823 KB
IS
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$59.95
ITIL V3 Service Capability RCV Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Capability RCV Exam - The How To Pass on Your First Try Certification Study Guide
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$29.95
ITIL V3 Service Capability SOA Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Capability SOA Exam - How To Pass
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$29.95
ITIL V3 Service Lifecycle CSI Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Lifecycle Continual Service Improvement
Ivanka Menken
Our Price : $29.95
Category : Business, Finance
Size : 634 KB
Print-ISBN : 97819
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$29.95
ITIL V3 Service Lifecycle Service Design (SD) Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Lifecycle Service Design
Gerard Blokdijk / Ivanka Menken
Our Price : $29.95
Category : Computing, Internet
Size : 655 KB
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$29.95
ITIL V3 Service Lifecycle Service Transition (ST) Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Lifecycle ST Exam
Gerard Blokdijk / Ivanka Menken
Product Details...
$29.95
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