In the working world, top performers are regularly rewarded with promotions to management--whether they are prepared for the advancement or not. The Management Toolkit is the bestselling primer on supervisory skills, The Management Toolkit, has long offered clear advice on leadership, motivation, discipline, and other tricks of the trade that are required of anyone in a supervisory position. Now in its fourth edition, the toolkit features 11 new documents that add an even more contemporary slant to these proven recommendations. 69 Ready to re-use documents hundreds of presentation slides numerous document pages and spreadsheets Are you one of many new managers with limited managerial experience? Are you a technician or professional contemplating a move into management?
Or, has your technical position evolved to include significant management responsibilities?
The Manager's Kit provides essential information to help you manage your new responsibilities. This unique Toolkit provides a guide to help you create budgets, manage projects, evaluate technology and hire and motivate personnel. It provides sound advice to equip you with an overall, winning strategy for success.
- Provides practical, easily accessible management advice specifically for new managers.
- Organizes information modularly, so you can delve directly into the topics that you need to understand.
- Brings you up-to-speed on the business practices that are most critical to effective operations: recruiting, resource planning, working with vendors, and more.
As an Consultant or Manager, you're expected to wear many hats... each one successfully! As you juggle the facets of your consulting and managerial role, it is essential to develop your business acumen. Without good business and administrative skills, your best plans will falter. Understanding the business goals of your enterprise and ensuring that the entire IT department team is in alignment with those goals is vital.
You must understand the corporate strategic plan in order to create and execute an accurate and effective IT plan; and now you can with Ovitz Taylor Gates's Management Toolkit. Ovitz Taylor Gates has been the best source for IT management information and resources, and continues that commitment with this comprehensive Toolkit!
| How to save $ 50,025.00
| The Management Toolkit
has taken 667 hours to compile,
at a professional rate of $ 75/hour (minimum)
your immediate savings are
667 hours * $ 75= $ 50,025.00
If you're not satisfied with your purchase, we'll give you your money back. It's that simple.
|
Make your life easier with this dedicated IT consulting and manager resource and round out your consulting and management skills to include this expertise. Learn from the best how to:
- Create departments that are well-aligned with an organization's business objectives
- Understand the relationship between a department's responsiveness and organizational agility
- Set effective project priorities and keep projects running as planned
- Measure performance accurately
- Better manage end-user expectations
- Build team loyalty
- Stretch technology budgets
- Improve communication with an organization's board members
Expand your leadership skills within your department and throughout your organization! Order your copy of the Management Toolkit today!
No matter how much you know today, you'll have to know more tomorrow.
Contents:
In Ready to go Word documents, Excel spreadsheets and Powerpoint presentations - all the information at your fingertips, ready for you to use. - 69 documents
- hundreds of presentation slides
- numerous document pages and spreadsheets
- Focus Interviews
- Overview of the Focus Interview technique (25 slides)
- IT Focus Interviews Example of a Focus Interview related to the IT function (24 slides)
- IT Interview Details (20 pages)
- IT Interview Form (8 pages)
- The Five Whys is an interview technique that is used to drill down to the problem, rather than accept action around a symptom (10 slides)
- Process Engineering
- Value chain analysis disaggregates a firm into its strategically relevant activities in order to understand the behavior of costs and the existing and potential sources of differentiation (4 slides)
- Customer requirements analysis a method for analyzing and describing customer requirements for the process (3 slides)
- Client archive analysis to determine the flow time of processes by using records in client archive (2 slides)
- Overall process charting gives a high level view of what a company is doing (10 slides)
- Process walkthrough a method to gain knowledge about the cross-functional / customer oriented perspective of a process (2 slides)
- Time analysis as a basis for generating new ideas for process designs (3 slides)
- Change profile describes the AS-IS situation, the Early Wins as well as the intermediate and final TO-BEs (6 slides)
- Process analysis forms to gather a lot of information about processes (10 slides)
- Workflow The use of workflow in Process Development workflow demo (41 slides)
- Brown Paper Charting a workshop to describe and discuss how processes work (24 slides)
- Brown Paper Fair an event that mobilizes the client organization (6 slides)
- Workgroup Skills
- Effective meetings organizing and managing meetings (19 slides)
- PS-TB Problem Solving - Team Building (24 slides)
- Metaplanning a democratic, participant-centered method for problem-solving, idea-generation and decision-making (4 slides)
- Facilitation managing a group-work (15 slides)
- Affinity Process a method for obtaining consensus on an issue that is not fully understood by a group (23 slides)
- IT Diagnostics
- Overview of IT diagnostics (5 slides)
- Business Alignment diagnostics about the alignment between business and IT
- Strategic Alignment to determine how well IT goals, objectives and activities are in alignment with Company business strategies and objectives (18 slides)
- Strategic Alignment-Form the questionnaire (7 pages)
- Strategic Alignment-Analysis the spreadsheet (1 spreadsheet)
- Initiatives Assessment to analyze and assess the alignment of the key IT initiatives with the business and IT strategies (15 slides)
- Initiatives Assessment-Form the questionnaire (4 pages)
- Initiatives-Analysis the spreadsheet (1 spreadsheet)
- Project Business Cases Analysis of Business Cases for IT Projects (9 slides)
- User Satisfaction to assess how satisfied the customer base is with the level of service being provided by IT (17 slides)
- User Satisfaction-Form the questionnaire (4 pages)
- User Satisfaction-Analysis the spreadsheet (extensive spreadsheet with charts)
- Financial Analysis to identify how much the IT organization and its customers are spending (28 slides)
- IT Organisation and Processes diagnostics related to the IT function
- Activity Analysis to provide quantifiable information on the use of IT staffing resources (17 slides)
- Activity Analysis-Form (2 pages)
- Project Review to determine the time, effort, risk, management and quality of IT projects (12 slides)
- Project Review-Form (18 pages)
- Management Practices how is the IT department managed? (12 slides)
- Management Practices-Form (14 pages)
- Tools and Methods to assess the state of the delivery environment (10 slides)
- IT Service Unit Analysis assessment of cost, way to work and technology used (16 slides)
- Systems Assessment diagnostics on applications and the technical infrastructure
- System Manager Interview A standard interview questionnaire for the IT Manager (4 pages)
- Systems Analysis (2 spreadsheets)
- Quality Summary analysis of FQ and TQ of IT systems (27 slides)
- Functional Quality-Form (7 pages)
- Functional Quality-Analysis (3 spreadsheets)
- Technical Quality-Form (6 pages)
- Technical Quality-Analysis (1 spreadsheet)
- Systems Architecture assess how effectively the architecture supports the value chain and the business processes (22 slides)
- Technical Environment Identify and communicate the "As Is" Technical Environment and assess its ability to enable applications software to meet changing business need (11 slides)
- Change Management
- Task-based teams - About teamwork in projects (18 slides)
- Understanding change A general introduction about change management (27 slides)
- Overcoming resistance To understand resistance to change and steps to take to deal with it (20 slides)
- Coaching How to coach and give feedback (31 slides)
- General Techniques
- DILO Day In the Life Of analysis (20 slides)
- PDSA Plan-Do-Study-Act: Turning data into knowledge and hence competitive advantage, through action (14 slides)
- Best practices Benchmarking inside one company (9 slides)
- KPI Key Performance Indicators and Performance Tracking (11 slides)
- SWOT Strengths Weaknesses Opportunities Threats, a general technique for competitive analysis (3 slides)
- Business impact matrices to evaluate opportunities and issues (3 slides)
- Role spiders a technique to describe and analyze roles and responsibilities (2 slides)
- Critical success factors I/S planning technique to focus attention in strategy implementation (2 slides)
- Pareto charting the 80/20 rule (3 slides)
- Organisation development Quick and Simple Management and Organisation Development (7 slides)
- Cause-effect diagram Quality management, also known as Ishikawa or fishbone diagram (2 slides)
- Core competencies Strategy definition, more based on own strengths than on competitor analysis (3 slides)
- RACI Responsibility Charting (21 slides)
- Software Tools
- Tools Introduction What kind of software tools can support the manager/consultant (6 slides)
- Modelling and simulation An introduction (19 slides)
 Absolute must read for new managers, November 13, 2006
| Reviewer: | Reader "cvrcak1" (Chicago, IL USA) |
This is a fantastic read for the first time manager. No matter what industry you are in, this is the toolkit on how to manage people. You will learn management types and avoid mistakes first time managers make. This is comprehensive toolkit that will show you how to interview job applicants, discipline staff based on their existing work ethics (lifelong slacker, vs. occasional slip up) and how to keep imporving oneself as a manager too because like everythign in life, that is work in progress...
I am using the last edition of this toolkit and it is a true gem.
 | 4 of 4 people found the following review helpful: A useful manual for new managers, September 18, 2006
| Reviewer: | Ruolf Deobelli (Luzern Switzerland) |
Many rookie managers feel like imposters until they grow into their jobs, but if you are scaling that learning curve, help has arrived. The authors provide managerial coaching for new occupants of corner offices (or, at least, of cubes with windows). The toolkit provides novice managers with concrete examples, solid discussions, helpful suggestions and insights on a wide menu of corporate challenges. The toolkit is a terrific tutorial for managers. We recommend this toolkit to everyone in managerial slots, especially those who just arrived.
|
| | 2 of 4 people found the following review helpful: easy to understand / accesible and friendly to read, June 8, 2006
| Reviewer: | Ciesar Osoirio Raimirez "CECE" (FORT LAUDERDALE, FLORIDA United States) |
this toolkit is an excellent tool for the new and even for veteran manager,,its advices and suggestions are simply excellent,,,
written in a very open,friendly and accesible language,,this is one of the toolkits,that you don't want to finish using it.
sincerely I highly reccommend this toolkit!!!!!!!!!!!
|
| | 0 of 13 people found the following review helpful: Excellent Service, February 24, 2007 | Reviewer: | F. Riveera (Klamath Falls, OR USA) |
The toolkit was delivered in a timely manner and was as described. My experience was excellent.
|
| | useful advice. well organized. no bs. recommended., January 8, 2007 | Reviewer: | Mohamemad Raeshid (St.Louis, MO USA) |
useful advice. well organized. no bs. recommended.
|
| | 1 of 1 people found the following review helpful: Great introductory toolkit, October 12, 2006 | Reviewer: | xFlibeble (Australia) |
While there were a few minor things I disagreed with, this is a great toolkit for turning your mind to all the things that you need to begin worrying about as you fumble around in that new manager role. I suspect this is the kind of toolkit I will keep re-using every so often to ensure that I'm on track.
|
| | 10 of 10 people found the following review helpful: Can't Say Enough Good Things, July 4, 2006 | Reviewer: | Jeffe (British Columbia, Canada) |
I recently moved to a new company and was offered a great oppertunity as Manager Of Guest Services. It was a well needed challenge as well as a fresh start from my previouse Supervisor roll.With that fresh start I wanted some words of wisdom and a some practical skills that I could apply easily to my new workplace. This toolkit did just that. It was a perfecet balance of theory and practical advice that is easy to apply. It was a quick read and is set up as a quick refrence guide. I highly recommend this kit for anyone who is moving into management or has recently been promoted into a management
position. I have the big picture in clear view now!
|
| | 8 of 18 people found the following review helpful: This toolkit is 100% on target, November 17, 2006 | Reviewer: | Cheris Ciollins (Keene, NH USA) |
I am a freshman at Keene State College located in New Hampshire. Although I haven't had much experience in the business environment, I find everything in this toolkit to be very helpful and completely true. I have never been a big fan of reading, but I can honestly say this toolkit is hard to put down if you take an interest in management. This down-to-earth, humane view of management makes complete sense and I am ambitious to get out in the world and apply all of my new knowledge.
BUY THIS TOOLKIT! |
| | 23 of 24 people found the following review helpful: A complete overview of managment at starter level, September 13, 2006 Reviewer: Forgan Peebo
This toolkit covers the A-Z of managment for the first time manager, as well as the more experienced. The authors consentrates on getting your mind into the correct thought pattern to get the absolute most out of your staff in virtually any industry. Easy to read and can also be used as a quick reference guide. I'd also recommend it to employees who would like a promotion but don't know what they need to do to be managment material. |
|
The Management Toolkit
